Return Policy
If you are not happy with your recent purchase, we will do our very best to make you happy and put a smile back on your face.
Return Policy
If you are not happy with your recent purchase, we will do our very best to make you happy and put a smile back on your face.
Return Policy
If you are not happy with your recent purchase, we will do our very best to make you happy and put a smile back on your face.
Exchanges, Refunds & Return Policy
Of course we want you to look fabulous. So, it should come as no surprise that we take your satisfaction and happiness seriously. If you are not satisfied with a recent purchase, we will do our upmost to put a smile back on your face.
Exchange Policy
Heaven Sent Hair Supply will gladly offer store credit within 7 business days of your tracking number delivery date. The product must be returned in the same condition and original packaging you received them in.
Virgin human hair extensions, closures, ponytails, clip-ins, and frontals are considered a hygienic product. Therefore, as a precaution, we cannot accept returns or exchanges on opened wefts, clip ins, ponytails, closures, frontals or texture samples.
Our Return Policy
• Refunds are store credit only.
• All purchases made during Sales are final.
• We do not refund shipping costs, custom fees, taxes or duties.
• Refunds are issued on a case-by-case basis.
What does “returned in the same condition” mean?
This means the hair extensions:
✓ Hair has NOT been washed, conditioned, bleached, colored, or installed.
✓ Ties have NOT been cut and the hang tag is attached.
I purchased the wrong length/texture! Can I exchange it?
We all make mistakes. However, we are unable to accommodate exchanges by mail. Instead, we welcome you to return your items in accordance to our Return Policy. Receive a store credit and repurchase the items in your desired length and/or texture with your store credit. To get a Return Authorization Number, email us directly.
What happens if my package is returned to Heaven Sent Hair Supply?
If your package is returned to us marked/due to any of the below reasons (and others), we will issue a store credit.
• Return to Sender
• Wrong Address
• Not picked up from post office
• Undeliverable
• Duty/custom fees not paid
Saturday: 9am-5pm
Sunday: Closed
3711 Austin Peay Hwy
P. O. Box 281591
Memphis, TN 38168
3157 N. Rainbow Blvd., #541
Las Vegas, NV 89108
Exchanges, Refunds & Return Policy
Of course we want you to look fabulous. So, it should come as no surprise that we take your satisfaction and happiness seriously. If you are not satisfied with a recent purchase, we will do our upmost to put a smile back on your face.
Exchange Policy
Heaven Sent Hair Supply will gladly offer store credit within 7 business days of your tracking number delivery date. The product must be returned in the same condition and original packaging you received them in.
Virgin human hair extensions, closures, ponytails, clip-ins, and frontals are considered a hygienic product. Therefore, as a precaution, we cannot accept returns or exchanges on opened wefts, clip ins, ponytails, closures, frontals or texture samples.
Our Return Policy
• Refunds are store credit only.
• All purchases made during Sales are final.
• We do not refund shipping costs, custom fees, taxes or duties.
• Refunds are issued on a case-by-case basis.
What does “returned in the same condition” mean?
This means the hair extensions:
✓ Hair has NOT been washed, conditioned, bleached, colored, or installed.
✓ Ties have NOT been cut and the hang tag is attached.
I purchased the wrong length/texture! Can I exchange it?
We all make mistakes. However, we are unable to accommodate exchanges by mail. Instead, we welcome you to return your items in accordance to our Return Policy. Receive a store credit and repurchase the items in your desired length and/or texture with your store credit. To get a Return Authorization Number, email us directly.
What happens if my package is returned to Heaven Sent Hair Supply?
If your package is returned to us marked/due to any of the below reasons (and others), we will issue a store credit.
• Return to Sender
• Wrong Address
• Not picked up from post office
• Undeliverable
• Duty/custom fees not paid